The seven areas come from patterns we see repeatedly in Philippine businesses: slow inquiry response, follow-up that depends on someone remembering, customer information scattered across people's heads and chat threads, and owners who can't see their own numbers.
The PH Digimark team brings more than 65 years of combined sales and entrepreneurial experience. This instrument reflects what we have actually watched break in businesses like yours.
Twenty-two questions about how work and inquiries actually move through your business. About ten minutes. At the end you get a score for each of seven areas and a written report by email, showing where you are losing money and which area is costing you most.
Answer honestly rather than optimistically. If you do not know something, say so, because not knowing is itself worth finding out. One thing to be clear about: this cannot tell you exactly how much money you are losing, and it cannot tell you why. That takes talking to your team and looking at your actual numbers. What it does is show you where to look.